Frequently Asked Questions!
Do I need a sizing kit before ordering?
Yes. You must purchase and size your nails before you order a nail set! Your nails are not the same numbers for each nail shape, so you must have the correct shape for the nails you want. (Example: order a stiletto sizing kit if you're ordering stiletto nails) All custom orders require a sizing kit to ensure the best fit. It is your responsibility to size your nails correctly and provide accurate measurements. If you are between two sizes, we recommend sizing up. Orders cannot begin until sizing information is submitted.
Are the nails reusable?
Yes, our nails are reusable with proper care. To reuse safely, clean the underside of the nail thoroughly after each wear.
How strong are the nails?
Our nails are designed to be durable, but they are not indestructible. They may break under stress. (or if stepped on - ask me how I know)
How long does shipping take?
Processing times vary depending on design complexity and order volume. Once shipped, delivery speed depends on the carrier.
What comes with my order?
Each set includes your handmade nails, protective case, plus a nail care kit (tools and glue provided as a convenience).
Can I order a custom design?
Yes! We love creating custom sets. Most of the sets you see
What is your return/refund policy?
All sales are final. Due to the handmade and custom nature of our products, we do not accept returns, exchanges, or issue refunds.